Testimonials & Feedback

We understand that you would like to know what other people think before you use our service. You are in luck we have plenty of reviews on Google. We also have lots of positive comments on our Facebook page, and feel free to ask members of the page for feedback. We take customer service seriously which is why you will be hard pressed to find a negative comment about us.

Excerpts:

2014 - Karen in Frisco says: We have been more than pleased to have your services and special help and care you give to our kids!!!! Thank you for being so fantastic!!!! We appreciate all the communication and the attention to details!!!! Thank you so much !


2014 – Danni in Celina says: WOW!!! We are fur-ever fans of Cozy Canine!!! This was our first time using their services and we are beyond pleased with the love and care that our babies (and our home) received. Receiving pictures and texts while we are gone leaves Mommy and Daddy's mind at ease. My fur babies were more content being in their own home than at a kennel. Also I had a cocktail dress shipped to me and left at the front door. I was so worried about leaving my babies that I had forgotten about my shipment. Chester brought the box inside the house before a strong round of storms destroyed it. WOW!!! NOW THAT’S SOME FANTASTIC CUSTOMER SERVICE!!! We are so blessed to have found Cozy Canine!! Barney, Mikey, and Lola can’t wait to see Chester again!


2014 – Bruce in Prosper says: Best in the Business..... Have utilized their wonderful service for over 3 years and highly recommend Chester, Lisa and their staff. They take care of my 2 golden Retrievers twice weekly and when I'm away. My boys love them and look forward to their visits. Great people!


2014 – Carl in Little Elm says: Been using Cozy Canine for a couple of years and they have always done an excellent job. Our two boys (dogs) just love them! Thank you.


2014 – Michele in Prosper says: LOVE Cozy Canine!! Every time we leave our pets I am nervous how they will do. Well, since using Cozy Canine for the past 2 + years, I don't worry anymore. We have 2 diabetic animals. Our beloved Angel (who has since passed away) needed 2 shots a day, was blind and needed more care then most pet sitters could or would provide. CC was exceptional in helping meet our needs. Our other diabetic, Romeo the cat, would also require 2 shots a day and never had an issue. Thank you so much to all of the staff for helping make my vacations and time away from home so much easier by taking care of my furry family!


2014 – Dawn in Prosper says: Chester and his group of wonderful employees always take the best care of our Rouge!


2014 – Nicole in Prosper says: Fabulous, trustworthy, and dependable! I wouldn't use anyone else!


2014 – Jenna in Little Elm says: Chester and Lisa are really good!! I found them on the internet, called them up and Chester came by to meet everyone and really see what our daily routine consists of. He takes the time to ask very detailed questions and takes extensive notes to create a profile. Two of my dogs are on medications, he took care of that no problem. One of my older cats is on a special diet... no problem. We never worried about our pets while we were gone. We received daily pics texted to us. Our pets stayed in their own home and barely even knew we were gone. The extra services of taking our trash to the curb, picking up the mail and watering our plants was just an added bonus to an already wonderful pet sitting service. At the end of the job, Chester leaves a detailed account of what went on. Our household gives them 6 paws up! (and yes we have 3 cats and 3 dogs)!! We will be traveling more now that we feel so comfortable with Cozy Canine.


2014 – Mandy in Little Elm says: The Cozy Canine team cares for our "kids" like they are their own. We trust them in our home with overnight visits to take care of our dog as well as our aquariums which have several exotic residents. Our dog has a fairly high anxiety level and their team takes special steps to make sure she always feels comfortable and safe. There have been days when we have called them in the morning and asked them to do an extra check in the afternoon because our dog wasn't feeling well or an unexpected storm has occurred. They are always willing to help and make sure our dog is safe and well cared for. Great people, really know what they are doing with our pets, and extremely trustworthy! They are the most reliable support network we have ever had for our pets. Top notch care, in and outside of the home. Truly can't imagine life without them!


2014 – Gene in Aubrey says: I really like the fact that Cozy Caine takes pictures of your pets every day and sends the pictures to your electronic device!!! Moreover I trust Cozy Caine with my pets and being in my house!


2014 – Michelle in Celina says: We used Cozy Canine for the first time this summer and had a fabulous experience!! It was so nice to enjoy our vacation knowing things were all taken care of at home!! Thanks again!!


2014 – Shannan in Prosper says: The best. If you ask, they will find a way to accommodate your request. My dogs love them.


2014 – Michelle in Aubrey says: I never write reviews, but I seriously love Cozy Canine! Before using them, I used to board the dogs at the vet's office. To say that was stressful is an understatement. With Chester and his team, I don't worry about anything. I know they'll be there for them and will take great care of my dogs. I've used them on short trips and longer trips. Plus I love getting the daily pictures of my dogs. Makes me worry less about them.


2014 – Kristin in Frisco says: Can't say enough about Cozy Canine! Been using them for years and I never have ANY concerns. They are so wonderful to work with - even when our schedules change at the last second they've been able to accommodate which is SUCH a huge relief knowing our fur babies are in good hands.


2014 – Heather in Aubrey says: Cozy Canine is amazing. We do not have enough space to write all the wonderful things but they truly gave us a peace of mind while we were out of town. They took wonderful care of our pets as if they were their own. We looked forward to receiving the daily pictures knowing that the animals were taken care of in their own environment. We will use them again in the future and have and will continue to recommend them to friends and family!!!!


2013 – Daniel in Little Elm says: I highly recommend Cozy Canine for your dog sitting needs! I contacted Cozy Canine on a short notice and they accommodated me. I have since scheduled more dog sitting appointments with Cozy Canine. I look forward to a long relationship with this company. PS: This is one company that answers their emails and texts.....


2013 – Teah in Aubrey says: I love these guys. They go above and beyond EVERY.SINGLE.TIME. Asking detailed questions about preferences and noting differences in behavior. Chester and his crew are dependable, and have been able to accommodate me in emergency situations more than once. 10 stars out of 5-- I would strongly suggest using them.


2013 – Richard in McKinney says: First time user of Cozy Canine and will be a return customer. They are EXTREMELY detail oriented and give excellent care to all pets in your home. We were out for 5 days, we have used boarding houses in the past but this service beats them all hands down. Pictures of your pet every day, they inspected our yard and found a fence picket was broken and mended it the best they could to prevent our animal from roaming the neighborhood until I could make the repairs after returning home. We will definitely be using their service again in the future. Thanks Chester and Judy for all you did….it was so nice to return home after Thanksgiving, knowing that our animals would be waiting for us there, versus having to rush to the boarding house to pick them up at a given time. I can’t say enough good things about Chester, he and his staff are very devoted to customer and pet service!


2013 – Leslie in Aubrey says: This was our first time using Cozy Canine and we couldn't have been happier! Our girls (cats) received great care from Chester. In fact, at the end of his care, he found them waiting for him to arrive at the front door! Quite an accomplishment for our Ginger, as she very seldom comes out to visit even if we are there! Receiving daily texts with pictures was wonderful,as we missed our girls a great deal! I would recommend Cozy Canine without hesitation,and in fact will use them any time we will be out of town. It’s just so comforting to know they are being well cared for!


2013 – Maribeth in McKinney says: Special thanks to the Cozy Canine staff for taking care of our pets while we were gone! Dogs were happy to see us but they had such special care it's almost like they didn't know we gone for almost a month! Highly recommend these services & will definitely use again!!!


2013 – Tuyler in Frisco says: Cozy Canine was great to work with. Although I was slightly out of their service area, they still made arrangements to watch my dog. They were punctual and thorough with their care program.


2013 – Jodi in Frisco says: Cozy Canine was not only FABULOUS with Kayla (5 yr old black lab) they were great with us as well. Their communication was way above par. We received images and text messages daily while we were out of town. There was not one day I worried about Kayla's well-being. I swear when we arrived home Kayla was bummed to see us...Chester and his crew are way more fun :-) We will be customers for life and HIGHLY recommend them to everyone! Cozy Canine is a no-brainer when it comes to pet care. They are amazing and your pets will agree.


2013 – C.B. in Prosper says: I started using Cozy Canine pet sitting services in November, after my sitter of 9 years moved. I was worried about leaving my animals with someone new, until I met Chester (owner) and saw how my animals reacted with him, and he with them. I received daily text photos starting the first evening. Quick responses to any texts or questions I sent certainly provided peace of mind. They left updates on the counter. The second trip was longer, and all went well, coming home to very happy pups! They even handled the medical needs very efficiently, contacting me immediately regarding some PM meds, which I had not put in the daily pill box. I am glad to have found such a responsible & caring service! They are very prepared with obtaining & documenting any information necessary to ensure the best care for my animals! They are proactive & confirm every detail. Thank you Cozy Canine for providing peace of mind & knowing I can again travel with no worries about my babies!! Such a blessing you serve this area. I definitely recommend Cozy Canine services.


2013 – Tina in Prosper says: We used Cozy Canine for the first time a couple of weeks ago. We had a death in the family which required us to leave town promptly. They came over immediately to meet both of our dogs and go over all the details of what they like and do not like. They were very thorough in taking notes and wanted to ensure us our doggies would be well taken care while we had to be away. We had always used a boarding kennel but now we are committed to using Cozy Canine as they provided wonderful care to our girls. It was nice to know they would be sleeping in familiar surroundings and provided care daily. We loved getting the text pictures from each visit to see them. We would highly recommend them to anyone wanting to have their pets taken care at home where you know they are safe. We cannot thank them enough for doing a fantastic job and on short notice too!


2013 – Mike in Little Elm says: We have used Cozy Canine for all our pet sitting needs for over a year. That includes week long vacations and almost every summer weekend for day trips to the lake. Our dogs have never been safer or more cared for while we aren't home. We have 2 extremely HIGH maintenance, quirky Jack Russells and occasionally we foster additional Jack Russell’s in our home. Cozy Canine and their sitters have followed all directions and gone above and beyond to ensure the safety and happiness of our dogs. We even have pet cams at our home to check on our dogs while we are out of town, and while we know and trust Cozy Canine to be there, we can easily verify they have been. They have never let us down and we will use them for as long as they are open and service our area of town!


2012 – Robin in Aubrey says We love Cozy Canine! They treated our 2 dogs so well when we were out of town for the Thanksgiving holiday. Our dogs didn't suffer the anxiety that they usually do when they are at a boarding facility. Chester and Lisa were very professional and extremely personable. We will be using this service again!


2012 – Christie in Prosper says: We used Cozy Canine for the first time for a recent week away and am very happy to say we would use them again and recommend them to anyone needing this service. A no-charge pet "meet and greet" happened a week before our scheduled trip, and I found Chester to be very thorough in running down a list of needs, wants, and expectations. Our 2 dogs were so much more calm and relaxed when we returned over previous stays at a kennel, and our house was in order. I loved the text message updates and attention to detail. You can really tell that this business is taking something this couple loves (pets) and turning it into a money maker. Highly Recommend!


2012 – Barb in Prosper says: Chester and Lisa are absolutely wonderful! We recently took a trip to Boca Raton, FL and had to find a service to care for our Bengal cats as well as our Australian Shepherd, and our German Shepherd puppy, (quite a handful.......). We contacted Cozy Canine due to their close proximity to us and also would have to find one that we be capable of following our complex routine of shuffling around, feeding and exercising our group of pets. WOW! Did they do a GREAT job! We loved getting the daily pics of our babies and it was great that we were able to text Chester anytime and he would answer back right away. We highly recommend Cozy Canine!!!


2012 – Ben in Aubrey says: These folks are first class! They are very attentive to your pet's needs. We have had Cozy Canine take care of our dog and 2 cats several times and there have been absolutely no concerns. They don't just stop in to feed and water the animals, they actually take some time to exercise and entertain your pets. We always receive daily tests with pictures to show the animals are doing well. They also function as a good "house sitter" by taking in the mail and newspapers so you won't have to go to the trouble of stopping the newspaper or mail delivery. Very convenient and reliable.


2012 – Jessica in Prosper says: What a blessing!!! My dogs, Bella and Copper,absolutely love Cozy Canine and it is so much easier to use their services than my local kennel. Chester and Lisa watched our dogs over the 4th of July week and I received pictures every morning of the dogs playing. I even got a patriotic picture on the 4th which warmed my heart. Thank you for running such a wonderful company!!! I came home to happy dogs, plants that had been watered and the front porch light on!


2012 – Rachel in Prosper says: We love Chester & Lisa! Our dogs are crazy and hyper, but Chester has a way with them that I still can't explain. Recently Chester visited my house to help me set up a fish tank and when he left our Jack Russell (in fact, the she's the one Chester features in his photos above, my Bailey!) was so sad to see him leave she sat in front of the door for 30 minutes crying. We are very lucky to have Cozy Canine down the street from us because there have been plenty of emergencies that they have helped us with. I would not let anyone watch my fur babies while I was gone....


2012 – Michael in Frisco says: We have used Cozy Canine several times to take care of our three dogs -- two greyhounds and a Rottweiler -- and we absolutely love their attention to detail. They offer so much more than most services, and at a wonderful price point. It's so incredibly expensive to board three dogs...plus ours just won't sleep or eat well when boarded. Chester comes twice a day while we're gone (since they already have a dog door to go out during the day). We always get text a pic of them during our trip, and they get a short walk and play time after being fed. We come home to a clean backyard...which is AWESOME since three big dogs can leave a big mess after a long trip. I highly recommend them!


2012 – Reid in Prosper says: Cozy Canine is so great! Our dog is so content to stay at home while we are out town and having Cozy Canine take care of him. They are very thorough and very trustworthy, I would recommend them to anyone. We have used them since March 2010 and will continue to use them!!!


2012 – Heather in Celina says: We found Cozy Canine on the internet just a few days before leaving for our summer vacation. Having never used a pet sitter before I was cautiously optimistic when it came time to leave. Throughout our vacation we received text messages of pictures with captions from our pets and returned home last night to find two happy and well taken care of dogs, a summary of their week and all the mail neatly stacked on the counter as well as a little vase full of fresh cut flowers! Thank you Chester and Cozy Canine! We will definitely use you again!


2012 – Angie in Little Elm says: ABOVE AND BEYOND!!!! We just returned from our summer vacation and had Chester and Cozy Canine care for our two cats while we were away. He went above and beyond what I would have expected. From sending us photos on our cellphone, to bringing in the mail, it was way more than I would have expected. He would send us pictures with captions of our pets! When we returned home, I found a summary of the cat's week, all my mail in a handy location and a clean litter box. AND (and I am not kidding) a little glass vase with cut roses in it sitting on my counter! I know my home and my pets were in great hands! I HIGHLY RECOMMEND CHESTER AND COZY CANINE!


2012 – Angelina in Aubrey says: I moved to this area and I have tried a few local "pet resorts". I always hated leaving my dogs and hating myself even more when I picked them up because it took a week or more to get my dogs back to normal. I found Chester Johnson and Cozy Canine's through a flyer. The employees kept my fuzzy-butted kids on a routine they are used to. While away, I received a picture and a text every day from Chester just to reassure me that Misfit and Mia were doing well and adjusting okay while I was so far away. When I got back, I had a wonderful letter waiting for me, just letting me know of the “daily things” that went on while I was gone. I am So Blessed in finding the awesome company, to take care of my dogs in my home from now on, instead of me having to lock them in a 4 x 8 cell (most kennel places) the entire time I'm away. I will NEVER kennel my dogs anywhere. I will trust Cozy Canine to care for them always!


2012 – Kristin in Little Elm says: With 4 large dogs and a cat, boarding is just not really an option for us. The animals are miserable, usually sick when they get home, we stress and it's crazy expensive. In the past, for weekend trips, we'd ask a neighbor to check on them, but that was never a perfect solution. Then this summer we got the opportunity to take a week-long vacation; we had to find a better solution. Chester and Cozy Canine were exactly what we needed! We got text updates from every visit so we we able to relax and enjoy our trip, knowing our fur-babies were in fabulous hands! Thank you so much Chester! I'd give you 6 stars if it would let me!


2012 – Anne in McKinney says: We love Cozy Canine! They take great care of all four of our dogs. The first time we used them, our fourth dog was just six months old. She still had a lot of puppy energy and didn't like being cooped up. Chester was great with recommendations to keep the puppy happy and we returned home to four content dogs. We have used them many times since then. Our favorite part is getting pictures texted to us each day:-)


2012 – Anonymous left on Google reviews: We found Cozy Canines and it has been a lifesaver. Our dogs have never been kenneled and we would always ask relatives/neighbors. Having Cozy Canines they take care of our dogs, cats, fish, they bring in the mail and keep a close eye inside and outside the home. We would 100% refer anyone to them! Texting pictures and updates was a huge comfort to our family.


2012 – Anonymous left on Google reviews: Cozy Canine is an excellent pet sitting company. I am extremely picky about who I let watch my pup and not only have I been happy with the quality of care, but my dog is always excited about seeing them arrive at the door. That says a lot about how well they take care of her. I love the pictures and text throughout the day keeping me informed of how they are doing. At the end of the trip, I always arrive home to a clean yard, a written recap of what went on with my pet while I was gone, and MOST IMPORTANT a happy pup!


2011 – Melynda in Prosper says: If there are any overprotective dog owners out there, then I highly recommend Chester Johnson’s Cozy Canine! I am the world’s worst overprotective owner when it comes to my “babies”. We recently had to leave them at home and Cozy Canine was reassuring, comforting, and keeping ME updated on how they were doing. My pups had a blast! Chester provided pictures of them playing while I was gone, and we even arrived home to a letter welcoming us home and detailing their activities. Next time we leave home Cozy Canine will be our dog sitters!


2011 – Kathy in Prosper says: I have used Cozy Canine several times over the last year (as few as 3 days and as long as 2 weeks). I am very pleased with the care and consideration that my 6 cats and my home receives while I am away. Chester is truly wonderful and all of my cats just love him, even the very shy ones! I love that text updates and pics that I receive assuring me that all is okay. You will not find anyone that provides the service, at a very reasonable rate, that Cozy Canine does! They get a 5 star recommendation from me and my fur babies!


2011 – Veronica in Prosper says: Daffney says “Thank you for helping me make my escape while Mommy had to work late you’re the best!”


2011 – Ron in Prosper says: I want to give a plug for Chester Johnson and Cozy Canine! We recently were out of town and Chester took care of our dogs for us. Chester was very professional and did a great job looking after Reza and Maverick. When we returned we found a printed letter with the summary of activities that took place while we were gone. He also texted pictures of the dogs to us while we were gone, so we wouldn't worry about them. Great job Chester! I highly recommend Cozy Canine!


2010 – Helene in Aubrey says: I am a raving fan, best “dog whisperer” ever! Even Fritzi the Diva warmed up to him. Thanks for everything we will always use your service.


2010 – Amie in Prosper says: Thank you so much, Chester and Lisa for starting Cozy Canine! You guys are AWESOME!!! We really appreciated you yesterday! Both of my dogs were safe and happy!